As a young married couple, Scott & Jody Bird began Apollo Drain & Rooter Service back in 1984.
They were also starting a family and knew this wouldn’t be an easy task. Eventually their family of three sons (Brandon, Ryan and Derek), who grew up watching their parents work hard to build their business, would eventually work with them in running the Excavation department.
Over the years we have found that Oregon & Washington currently have very old, deteriorating pipes and problems with root intrusions which can require extensive excavation with heavy equipment. This can cause major destruction and disruption to the property, person or company involved. In addition, traditional excavation (trenching) jobs put workers in potentially dangerous working conditions. In the search for an alternative, that doesn’t involve disturbing landscape or digging trenches, Apollo Drain & Rooter Service has implemented a Zero-Dig procedure that has been used on the East Coast and in Europe for over 40 years – CIPP (Cured in Place Pipe). The process of CIPP involves inserting a resin-coated polyester tubular sleeve down an existing line, usually through a clean out, and then curing the sleeve with hot steam for approximately 1 to 2 hours. The hot steam curing causes the sleeve to harden, becoming a pipe within a pipe. This process has saved numerous historical landmark owners from disrupting landscaping and/or structures.
An example is a recent job we completed at the historical Sentinel Hotel.
The Historic Sentinel Hotel in Downtown Portland
The Sentinel Hotel was built in 1909, and was formerly known as The Governor Hotel and originally as The Seward Hotel. The Seward Hotel was a boutique hotel designed by William Christmas Knighton, a visionary Architect and the first known Oregon architect to use Viennese influenced Early American Arts and Crafts styles, making it one of the most decorated buildings in Oregon. The hotel is a six story Terra Cotta and imported European marble structure that houses a 7500 sq ft Governor ballroom with large Corinthian columns and gold-plated ceilings.
In 2012 the hotel was acquired by Provenance Hotels and underwent an extensive renovation. In 2014, after the renovation was completed they discovered something quite alarming. They began experiencing problems with a clogged rain drain that ran behind the imported marble walls. Apollo Drain & Rooter Service was called to clear the clog and discovered the 105 year old cast iron drain was badly deteriorated causing leaking behind the marble walls. The traditional method of repair would have required cutting into the marble walls, through the entire six-story building, in order to remove and replace the drain lines.
Apollo Drain avoided traditional methods of drain line repair that would have cut into the marble walls, through the entire six-story building.
Fantastic customer service. We were out of town when tenants needed help with a plumbing issue. They let us know who was being dispatched to our house then followed up with a very detailed message post work. I would definitely use these guys again.
I can’t say enough good things about this company. Had a sewer repair needed and had a very short amount of time due to closing on a house sale. Every single person I encountered from Marquita doing logistics for my job to every member of the work crew. Friendly, communicated well, totally responsive and really cared to help me through this very stressful job. All of the people I encountered were role models for what a well run service business should be. Much thanks and appreciation. You’re great.
We had a leak and no hot water. Apollo came out same day and not only fixed the problem but made it better and gave us some good advice on our system. Very reasonable and great communication. Would definitely recommend.
Don is always so helpful and knowledgeable. I really appreciate all the crew members on the Apollo team. I'm a Property Manager so typically I will have several projects for Apollo to address during a single visit. They are easy to interact with and EXCELLENT plumbers. I highly recommend Apollo.
Scott, I would like to personally thank you for expediting our plumbing crisis we recently had. If the situation was not resolved immediately we would have had to close for a couple of days. This occured on a Friday for for us a pizza restaurant this would of been devastating. Thank you so much.
STARK STREET PIZZA COMPANY
It's my absolute pleasure to recommend Karen Johnson at Apollo Plumbing Service. I have had the pleasure of taking a class taught by Karen. Her knowledge and expertise is a huge advantage to my entire office. I know if I am in a pinch I can call the office and talk to someone! Their customer service is truly amazing, and I have had compliments from customers in the past.
NEXTHOME NW REALTY
We are a Wendy's Restaurant franchisee in Vancouver, Washington and I want to personally thank Scott and his crew at Apollo for invaluable and excellent service to our restaurants over the last several years. We have used Scott's company after failing miserably with Apollo's many competitors. We tried every one before discovering the extraordinary service we enjoy from Scott and his techs.