General Plumbing FAQs
Answer: You may want to check to see if a toilet is leaking. First, check the water level to ensure that water is not overflowing the tank by way of the overflow pipe. This is the pipe in the middle of the tank that has tubing connected to it. If water is running into the overflow, adjust the fill valve to stop the flow approximately one inch below the top of the overflow tube or the water level mark stamped on the side of the tank. Second, put a few drops of food coloring into the tank to test the flush valve mechanism. If the water in the bowl changes color within 15 minutes, this is an indication that water is leaking into the toilet bowl and that the ball or flapper needs to be replaced. If this does not turn out to be the problem, it is time to call Apollo Plumbing to check the main water supply line running from your home or business.
Answer: Septic systems should be inspected and pumped a minimum of once every three to four years. You may not be experiencing any problems now, but a full septic tank may allow unwanted solids to flow into the drain field, which is the part of the system that consists of a distribution box and a series of connected pipes. Each pipe allows water to flow into a bed of stone that drains into the ground. If paper and other solids flow into the drain field, it becomes blocked and ineffective. A blocked drain field is very costly to repair or replace.
Answer: Most people are comfortable with their hot water set at 120 degrees, which is also the new standard that manufacturers use when pre-setting it at the factory. If you have an older model, set the thermostat to medium. On a gas model, there is a dial on the front of the gas valve. On electric models, the thermostats are concealed behind the two panels on the side of the tank. Please note that you need to turn off the electricity before removing the panels. There are exposed wires behind the panels that contain very high voltage.
Answer: Foul odors occur from a buildup of food debris within the disposer. To eliminate this odor, you need to place ice cubes and lemon or orange peels in the disposer and let it run for 30 seconds. Next, squirt a little liquid dish detergent into the disposer while it is still running. Finally, run cold water for about 30 seconds to rinse all of the debris away.
Answer: Plumbing systems are designed to prevent foul odors from entering the house by means of the trap attached to fixtures. Traps contain water to seal out foul odors; if the water seal evaporates, the odors enter the house. To solve this problem, pour a bucket of water in each trap, sink, shower, and floor drain. This will prevent the odors from entering the house.
Answer: Turning off the water is not enough. You must also disconnect the garden hose connected to the faucet to allow the water in the pipe to drain out. This will allow the piping to withstand the cold weather. It is always a good idea to provide your pipes with added protection during cold months by purchasing weather proofing materials. These can easily be found at your local hardware or home goods stores.
Answer: The unsightly buildup is mineral deposits. To remove these deposits from the shower head, take a plastic bag and pour a cup of vinegar in it. Place the bag over the shower head and use a twist tie to hold it in place overnight. In the morning, remove the bag and use an old toothbrush to gently scrub off the deposits. You might be able to remove the aerators from the faucets and allow them to soak in the vinegar overnight.
Learn More About General Plumbing
Worried about the cost of preventive plumbing maintenance vs. cost of repair and replacement. We can help you with that. Read our article here.
Read about the common plumbing issues that people are facing.
For more information about plumbing maintenance you can read here.
We provide plumbing services in Portland, Gresham and surrounding areas.
You can read about our plumbing service here on plumbing services overview page.
Fantastic customer service. We were out of town when tenants needed help with a plumbing issue. They let us know who was being dispatched to our house then followed up with a very detailed message post work. I would definitely use these guys again.
I can’t say enough good things about this company. Had a sewer repair needed and had a very short amount of time due to closing on a house sale. Every single person I encountered from Marquita doing logistics for my job to every member of the work crew. Friendly, communicated well, totally responsive and really cared to help me through this very stressful job. All of the people I encountered were role models for what a well run service business should be. Much thanks and appreciation. You’re great.
We had a leak and no hot water. Apollo came out same day and not only fixed the problem but made it better and gave us some good advice on our system. Very reasonable and great communication. Would definitely recommend.
Don is always so helpful and knowledgeable. I really appreciate all the crew members on the Apollo team. I'm a Property Manager so typically I will have several projects for Apollo to address during a single visit. They are easy to interact with and EXCELLENT plumbers. I highly recommend Apollo.
Scott, I would like to personally thank you for expediting our plumbing crisis we recently had. If the situation was not resolved immediately we would have had to close for a couple of days. This occured on a Friday for for us a pizza restaurant this would of been devastating. Thank you so much.
STARK STREET PIZZA COMPANY
It's my absolute pleasure to recommend Karen Johnson at Apollo Plumbing Service. I have had the pleasure of taking a class taught by Karen. Her knowledge and expertise is a huge advantage to my entire office. I know if I am in a pinch I can call the office and talk to someone! Their customer service is truly amazing, and I have had compliments from customers in the past.
NEXTHOME NW REALTY
We are a Wendy's Restaurant franchisee in Vancouver, Washington and I want to personally thank Scott and his crew at Apollo for invaluable and excellent service to our restaurants over the last several years. We have used Scott's company after failing miserably with Apollo's many competitors. We tried every one before discovering the extraordinary service we enjoy from Scott and his techs.