Client Reviews

Scott, I would like to personally thank you for expediting our plumbing crisis we recently had. If the situation was not resolved immediately we would have had to close for a couple of days. This occured on a Friday for for us a pizza restaurant this would of been devastating. Thank you so much.

It's my absolute pleasure to recommend Karen Johnson at Apollo Drain and Rooter Service. I have had the pleasure of taking a class taught by Karen. Her knowledge and expertise is a huge advantage to my entire office. I know if I am in a pinch I can call the office and talk to someone! Their customer service is truly amazing, and I have had compliments from customers in the past.

As a Realtor, Apollo Drain and Rooter Service is the at the top of my Team list. I recommend them to my clients or agents to help with any sewer repair. They are honest, dependable and have an incredibly hard-working team that does everything possible to help my clients. I am proud to say they are on the top of my team list that is sent to buyers and sellers!

We are a Wendy's Restaurant franchisee in Vancouver, Washington and I want to personally thank Scott and his crew at Apollo for invaluable and excellent service to our restaurants over the last several years. We have used Scott's company after failing miserably with Apollo's many competitors. We tried every one before discovering the extraordinary service we enjoy from Scott and his techs.

His team is prompt, well-trained, very fair and has taken excellent care of our four Wendy's. When it comes to emergency service, the Apollo guys are at our restaurants within minutes it seems.

You can trust that Scott will never over-charge for the services he provides. This is certainly not true of his competitors. We never knew what was fair or not with drain cleaning/jetting, etc. It seemed every time we tried someone else, the rates always changed and were higher than the bid or the agreed upon pre-inspection amount quoted. Not with Apollo! Honest charges from honest people!

Thank you Scott for your years of service to Wendy's. We look forward to many more.

Pacific Coast Restaurants is a large corporation with over 27 restaurants and has been using Apollo Drain & Rooters plumbing services here in the Portland/ Vancouver area for nearly 15 years for Stanfords, Newport Bay, Portland City Grill, Henrys 12th Street Tavern, and many more. In such a busy industry it's nice to have someone you can count on in the event of an emergency. In the middle of our busy service times we cannot afford to wait around and assist the techs while preparing meals and helping our customers. When calling on Apollo Drain & Rooter they show up on time, are efficient and professional to work with. It's comforting to know that I can count on their techs to come in and get the job done, clean up their work and leave without any disruption to the employees and to the customers.

It is always a pleasure working with Scott Bird and the rest of his team and I applaud him for his years of consistency and courteous service! Thank you Apollo and keep up the good work!

Thank you for your personal and prompt attention, and excellent customer service, over the last several months working with a few clients and fellow real estate agents!

Being a former City of Portland, Bureau of Environmental Services employee, I get excited about sewer lines and how to fix them! I've worked on CIPP projects for the City, but being new to Real Estate, I was anxious to have a client that needed to fix their private line.

I've had two clients in the past few months and you and your team have been there every step of the way! From promptly returning calls to preparing bids and scheduling a scope just as promptly! My clients have been pleased and wanted me to extend their thanks!

And thank you for presenting and explaining the CIPP process at the Guild Mortgage recently. It was a very interactive and fun class! All the agents realized that lining a pipe can be such a great alternative to open trenching and pipe bursting for many of our residential clients, generally being less expensive, less disruptive and can be completed in half the time other technologies require! I'm anxious to see a live demonstration! Hopefully when you line my client's property.

Keep up the great work! It's nice to work with like-minded professionals! Thank you!

I would like to recommend Apollo Drain & Rooter for all plumbing and drain issues regarding building maintenance. We have been in the property management business since 1986 when we first utilized Apollo Drain for a multi-family in Beaverton. For several years we have acquired additional properties which demanded more drain issued due to their age and complexity.

Apollo Drain has always kept up on the latest technology in the field and has been a tremendous problem solver on water issues. We have had all of them, from replacement of main lines, jetting of blocked plumbing pipes, roof vents clogged sewer lines reopened with bursting, replacing rain drains, installing sump pumps along with Apollo's newer service- CIPP, which relines existing sewer lines.

Apollo Drain is very good with utilizing the same technicians who are very familiar with our buildings thus there is no learning curve upon arrival at the job site. They utilize as built drawings as well in some of the complex drain sites in the older neighborhoods and have an excellent relationship with the City of Portland Water technician's.

Communication for the apartment managers and tenants has always been very good as well. Their work is guaranteed and there is no call back since the work is done right the first time. Please feel free to use me for any references.

We recently had a major sewage plumbing problem here at the Lloyd Center 10 & IMAX Cinemas that through the traditional procedure would have required us to close down the theatre for weeks, trench through the main lobby and as a result remodeling the front lobby and offices, which would have been very costly.

Thankfully to Scott and his team lead by Brandon and his crew with Apollo, they did an amazing job in discovering and correcting the issue through the installation of the CIPP (Cured in Place Piping), a zero-dig procedure. Through the use of CIPP, they did not have to close down the theatre, trench through the lobby and all together took only a few weeks to finish the entire project of repairing the sewage break and installation of the CIPP, which saved us tens of thousands of dollars.

They have gained a loyal customer for all of our plumbing needs, from unclogging toilets/urinals, unclogging drains, jetting lines, major sewage projects and CIPP (cured-in-place-pipe) treatment.

Team Apollo was professional and always communicated if anything deviated from their original proposal, not like other companies that would do work outside of their proposal and then charge you for it without asking.

I worked with Russeil Charley and just have to say. He was very knowledgeable about everything about our job and even more information that gave us knowledge about our 107—year—old home that we did not know about. He was very pleasant to work with and my wife mentioned how nice he was to work, including calling her mam.

He truly exceeded our expectations by knowing what to do and repair. It is this kind of service and staff like Russell that keeps customers loyal and coming back to Apollo and not getting bids from anyone else.

I think the most important part of the service was you really get the feeling that Russel is not just doing his job but that he really "cares" about trying to truly help the customers.

We wish Russell the VERY BEST with his career at Apollo - HATS OFF TO RUSSELL

I am writing this response today in regards to a service that was provided by Apollo Drain & Plumbing. We discovered that we had a severe problem with our parking lot. As cars would drive over a certain area we noticed that the pavement would start to give. Upon further investigation, we had discovered a large area of the parking lot was ready to give out which appeared to be a large sinkhole in the making. So we called Apollo Drain & Plumbing who came out immediately, and assessed the situation. Within a matter of a few days they had the parking lot dug out and started to address the issues. Apparently, we had a very large leak in some underground piping that had gone undetected for quite some time. As you can imagine this was a very large undertaking. I was very impressed by the knowledge, and skill they demonstrated in a very timely matter.

"Problem Resolved" I would recommend Apollo Drain & Plumbing to anyone. Thank you Apollo Drain & Plumbing.

Since I left the Marine Corps, I’ve worked for several companies. None of these companies came anywhere near the integrity or espirt-de-corps that I was accustomed to in the Marines. That is, until I joined Apollo Drain and Rooter. Having the ability to solve problems and help people daily is truly satisfying. The office staff members are helpful, professional and friendly. Like the Marines, I feel like a part of the family at Apollo Drain and Rooter, and not just another employee.

Wow!! What an amazing job! Honest and Rocky was a nice guy . On time. Called when heading out. Office manager was amazing and knows their stuff too. From the person who took The apt to the ends. Amazing!!! Thank you Apollo! You have a client for life!!

I recently was presented with a Vacation Voucher from Apollo Drain after winning a drawing at the Northwest Food Show. I am a culinary arts student and was invited to the show from some people in the industry. When I heard that I was the winner, I couldn’t believe my ears. I love to travel and have always wanted to take a trip to the East Coast. I am planning a trip for some time later this year and want to thank Apollo Drain for this wonderful gift.

Lonny came out for a Sunday emergency. It took him a while to locate the clog, but he solved the problem shortly thereafter. The fee was more than reasonable. I found the company I'm using for any of my future plumbing needs.

Andrew states that both Bennie and Tyler were very professional and did a great job. They resolved the issue quickly with no problems. Very pleased with this service. Thank you.

Thank you so much Apollo. The guys showed up when they said they were going to and did a great job. Tom got right to it and they completed the job in the duration expected. You guys were awesome too and we had a great experience with you all and your company. Thanks again.

I gotta say, Apollo Drain & Rooter Service took care of my problem and the customer service was unmatched. I got nothing but knowledgeable, focused work from Jerry who kept me in the loop with what was happening and found the best way to deal with the issue. Really good people.

The communication from everyone was fantastic. Azzy and Devin did a top notch job, very professional and courteous with everything. Looking forward to having them out again. Thank you Apollo.

Thanks so much for the delicious lunch and a great presentation! We appreciate your time and will definitely continue to use Apollo for any future plumbing repairs.

Your crew recently came to Newport to rescue a sewer line at a rental house rehab project that I am involved with. Your CIPP method was very impressive, non-invasive, and the very best way to repair a potentially very expensive problem.

I commend your entire staff for making the experience a pleasure. From the office staff to the estimator to the crew that performed the work I could not have been more pleased.

I called everybody I know and then several people that were recommended and no one had any more availability before Tuesday! we had sewage backing up and my wife's bathroom sink. not a happy happy joy joy way to start a holiday weekend! Then, on a recommendation, I found Apollo. They said they would help and I was finally able to catch my breath. He said they make it there by the end of the day so we wouldn't be holding our noses all weekend. 😊 however with my continued efforts I was able to clear the drains on my own before Apollo got there. I asked if they'd mind if I cancelled the appointment and they said no that's okay! He was glad they weren't needed and they would also come out over the weekend for the same rates. that's fantastic!

5 years ago I made the move to become a drain tech. I started at Apollo. In the five years I've been a drain tech I have been to three different companies. No other company had the same customer service mindset as Apollo. I was granted the opportunity to come back to Apollo to continue my drain tech career, and as they say there is no place like home.

Landon was very professional and a pleasure to be around. I'm very happy on how informative Landon was! Thank you Apollo Drain!

Jordan has proven to be an outstanding employee - helpful and loyal to Apollo. He slept in his van recenrtly so he could be on time to an early morning job. He is always willing to take an extra call.

Absolutely love Devin. He is doing a great job and want to give him a kudos.

Jerry is the absolute best! Very happy with his service and who he is as a person. Thank you Apollo.

Angel worked really hard and I'm very pleased with the work he did. I want Angel to come back out and jet the new line being dug up. Very happy with Apollo Drain.

Jerry and Ben did an excellent job. Thank you!

Everything was great! The service went perfectly and I'll be recommending Apollo any chance I get.

Absolutely loved Russell. He was very patient and kind. I can't say enough about Apollo Drain and make sure to recommend them to anyone who needs a plumber.

Landon was excellent! Very professional all the way around and already scheduled for Apollo to come back out next fall. Very impressed and pleased.

Azzeddine gets 5 stars! He did a great job locating the problem and addressed it quickly. I will be requesting Azzeddine in the future!

I really appreciate the whole Apollo team, the drain tech angel was very professional and every person we speak to in the office has been prompt and very helpful. Thank you so much Apollo!

I had nonconforming sewers. I had to get new sewer line installed from the inside of my house into the new sewer the city of Portland had installed. Not an easy job! After getting numerous estimates I went with Apollo. The guy that came out to gave me my estimate was very knowledgable, friendly and courteous. Plus he came at the time promised!! The sewer technicians that came out to work on my sewer were all also extremely professional, polite & knew exactly what they were doing. A fine group of workers not like others workers from other companies that I've seen working on sewer line work around my neighborhood. I highly recommend this company to anyone that needs sewer work done!! A very great team from their secretary to all the workers I've met!

Despite the very hot day, Jason was extremely courteous, careful, and considerate. Thank you so much Jason for your hard work!

I'm very impressed with how well everything went. The entire Apollo Drain crew did a great job! Thank you so much.

Don stepped up to fix the problem and got us to pass inspection. Good job Don!

I wanted to put in a good report on the work Azzeddine Choukri did repairing the faucet on the tub at our rental house, plus checked out other concerns I had, I think he gave good information. Thank you!

Calvin did a fantastic job and was very thorough. Thank you Apollo Drain for the great service.

Lonny is a very good tech. Apollo Drain is very lucky to have him working there.

Apollo Drain assisted me with my clogged drains. Tyler and Devin were friendly, informative and professional in thier dealings with me. I will recommend Apollo Drain everytime!

WOW! WOW! WOW! Thank you so much for patient customer service. You guys are #1

Russ treated me like a million bucks. Not only was the work performed fantastic, but Russ is a pleasure to speak with. Thank you Apollo!

Lonnie showed up on time, well groomed and ready to work. It took him 3 hours to find the problem. We have broken pipes underneath our house in the crawl space. He brought back pictures. The charge was still only $95 and they recommended their plumbers come back tomorrow. Or I could use my plumber. But these folks have earned my business as well as my trust and respect. I will update this review after the pipes get fixed.

Recommending Apollo for future service. Absolutely loved Adam's professionallism and the fact that he arrived earlier than planned. Thank you Apollo.

Benni is a wonderful serviceman, very happy with him.

Alisha and Don took care of my plumbing problem today and I am so very happy with Apollo's service!

Thank you Apollo for coming out so quickly. Lowell was great as always.

Joe was fantastic! Appreciated his work tremendously. Thank you Apollo for fixing everything.

We would like everyone at Apollo to know what a great job Russell did at our house. He was prompt, polite, and obviously very competent. We would gladly recommend Russell to anyone.

Rudy is a true professional.

Justin came out yesterday to take care of a plug in my drainpipe. Problem solved, he was congenial, polite and a hoot (old people talk for a fun person). Thank you for great service.

I wanted to thank you for sending Steven and Mason to excavate my Yard and install the clean out yesterday in preparation for the liner next week :)

They showed up early, ready to work and were very poiite, friendly and professionai'H They immediately sun/eyed the location and answered all my concerns about the excavation and the installation of the sewer access.

I was especially impressed with how much effort they put in to protecting our grass by laying down sheets of plywood and digging the smallest hole possible. They were fast and very conscientious of the surrounding landscape and Patio which we use daily. When they were done, they cleaned up so well you could barely teii they were even here at all except for the small mound of dirt that was needed.

I also wanted to mention how polite and professional Kevin and Cody were when they came out to survey the Job last month. I am looking forward to seeing them next Wednesday at 10:30 to install the Liner.

Patrick saved the day! Once again Apollo came through for me. I can't say enough about Patrick's professionalism and would like him to be the one to take care of all my plumbing needs!

Jordan was courteous, professional and very helpful. Thank you Apollo Drain!

Alisha and Don took care of my plumbing problem today and I am so very happy with Apollo's service!

Russ did an amazing job! He was so nice, helpful and gave me advice on how to keep my drains in tip top shape. Russ worked hard the entire time and showed that he cared about his work.

Don did a great job! Thank you Apollo Drain!

Don Atwood did a fantastic job! I would highly recommend him! Also, for the work that was completed I got a very fair price. Thank you Apollo and Don Atwood!

Want to give a kudos for Tyler Males who came out on an urgent basis and opened my clog. He was very pleasant, efficient and effective. Thank you.

Thank you so much. Also thanks for getting us out of a jam. The response time was great!

Don is wonderful! He came right in and got my issue taken care of. I have given his name out to at least 4 people I know. Thank you Apollo!

I live on N Trumbull Ave in Portland and this morning your trucks pulled up in front of my house for some work at a neighbors. There was a woman and a little boy that walked down to see the equipment. I watched as one of your crew members squatted down and chatted with the boy, talked about the machines and gave him a high five. It was a really sweet thing to witness. You should be proud of the interaction your crew has with the community.

I wanted to call in and say that Tyler was very professional and I'll be continuining to refer clients your way!

Thank you!! Russell - for your professional installation of my toilet. You worked at a steady pace, yet I never felt you were rushing the install. It was a pleasure to meet you and thank you also for my senior discount.

Angel is very professional.

Ryan came out a few days ago and he did a wonderful job. I'm very impressed with your services.

Very satisfied with the technician Rob. He worked very hard.

Don and the crew did a great job! They communicated with me every step of the way! Would highly recommend Apollo!

Adams work was great, he did awesome!

Jason is absolutey wonderful! Truely a pleasure / great advocate for Apollo. Very professional from start to finish.

Harry called in to say Adam was awesome. He really appreciated how thorough, thoughtful, and detailed he was.

Azzedine is the most professional plumber I have worked with. I can't say enough about him and his work. Thank you Apollo!

Great service and friendly staff. My parents saved a bunch with the knowledge of the technician. He was able to save a valve for the incoming water to the house by replacing parts inside the housing. I'm thankful the technician took the time to evaluate the job and suggest the cost effective solution for them.

I live on N Trumbull Ave in Portland and this morning your trucks pulled up in front of my house for some work at a neighbors. There was a woman and a little boy that walked down to see the equipment. I watched as one of your crew members squatted down and chatted with the boy, talked about the machines and gave him a high five. It was a really sweet thing to witness. You should be proud of the interaction your crew has with the community.

We had an outside drain clog, and it was raining. Apollo Drain came out and unclogged it, no muss, no fuss. Good service at a good price.

I am happy with work/service. Needed someone to come out and snake a drain. This was not an emergency but they were able to sent someone out the same day I called. They explained the pricing over the phone. The technician arrived within the 4 hour window period. He completed the work quickly and cleanly. He also was able to answer all my questions. Definitely would call upon then again.

I am a community manager of 3 properties and love working with Apollo Drain. They are always accommodating, fast and friendly. In fact, I don't believe I have ever heard Apollo ever tell me "no". To a manager, that means a LOT. Thank you Apollo Drain.

We've had plumbing problems several times in the past few years, and Apollo Drain has done an excellent job fixing them. Rob, the technician who came to our aging house, was very competent, professional, and amazing at explaining the drain problems and options for repair. Repairs were done quickly and completely, all work debris was cleaned up before he left.

My sewer pipe backed up and flooded my laundry room called Apollo since they are local. Then Calvin showed up, on time. He quickly diagnosed the problem, he was knowledgable and professional. He fixed our problem!!! We were very impressed. Thank you Apollo, for making what appeared to be a nightmare and a smelly one a experience that was not so bad at all. Calvin was very pleasant and had a smile even after hours! Thank you Calvin:)

Received a quote from a few local plumbers. In the high thousands for a job that required (30ft sewer line need an be replaced) but Lonny from Apollo came out and did a view of job/pipes. Stating there's is only a slight issue with about 2ft of pipe which is gonna cost considerably less. I recommend Apollo to everyone with a plumbing issue.

Great service and awesome guys! Explained clearly what was wrong, choices to make and quality service. Professional all the way. If I need plumbing done again you are the ones I'll call.

I had a clogged storm drain. Landon did a great job! He was fast, friendly and up front with pricing. I've used Apollo in the past and will continue.

Apollo drain has come to my rescue many times. They always give us a more than fair price on the work they have done as well.

These people are the ones to call! Jerry Bales resolved a drain problem that was impacting our happy home. I was very impressed by his efficiency and excellent communication. I actually enjoyed the experience and our home is again ecstatic.

Great, prompt service! I had a unique need and they were very flexible with us as we determined the exact issue and how to resolve it!

Ozzy was fantastic. Ozzy came to my home and was efficient, kind and completed the work!